Rules of conduct in public transport briefly. Rules of conduct in public transport. Passenger culture. Rules of conduct in public transport while driving

(Proceed)

Public transport includes buses, trolleybuses, trams and subways.Emergencies in buses, trolleybuses and trams most often occur as a result of a collision, sudden braking, falling from a height and flooding the cabin. There is also a risk of electric shock in trolleybuses and trams.
  Rules for safe behavior of passengers when using these modes of transport:
  \u003e expect route vehicles should only be at stops;
  ^ You can only get into the vehicle after it has stopped completely;
  \u003e it is forbidden to stand on the protruding parts and steps of vehicles, lean against the doors, distract the driver with conversations while driving;
  ^ when driving, you can’t sleep, if possible you need to monitor the situation on the road;
  ^ if during the movement there is a danger of a collision: with another object, you should take a stable position and grab the handrails (belts) with your hands; the seated passenger should rest his feet on the floor, and his hands in the front seat and tilt his head forward;
  \u003e in the event of a trolleybus and tram accident, they should only be left in a jump to avoid electric shock.
  \u003e You can leave the vehicle only after it has stopped completely
  Accidents in the subway occur due to a collision and derailment of trains, as well as as a result of explosions, fires, the destruction of escalator structures, the fall of things and passengers on the way.
  The most dangerous areas in the metro are turnstiles, escalators, platforms and wagons.
  Rules for safe behavior in the subway:
  \u003e you can’t try to get on the subway for free (the turnstile’s shutter hit is pretty strong)
  \u003e you can’t run along the escalator, put things on its steps, sit on them, stand with your back in the direction of travel;
  \u003e you can not linger, leaving the escalator;
  \u003e you can’t get close to the edge of the platform and to the train car until it stops completely;
  \u003e you can’t try to get your own thing that has fallen in the way, brazenly turn to the station duty officer;
\u003e in case of unexpected acceleration or destruction of the escalator belt, you must move to the neighboring escalator, rolling over the fence.
  In the context of the intensification of terrorist activity in the detection of orphaned things (bags, boxes, packages, bundles, cases, etc.), it is necessary to immediately inform transport officials (drivers, train drivers, station duty officers) or police officers and act on their directions.

Going on the road by bus, we naturally think about our safety. Therefore, we carefully study which buses run on this route, look at the rating of carriers, monitor weather conditions on the day of the trip, and so on.

But we often forget that our safety depends on ourselves, on how accurately we will comply with the rules of conduct on the road.

And in order to fulfill them exactly, it is necessary to understand what is forbidden to passengers of intercity buses.

What can not be done in the intercity bus

  • It is strictly forbidden to distract the driver. All conversations, questions, complaints - only during a stop. Remember: a second turn of the driver’s head in your direction can cost you and all other passengers
  • To appear while drunk and drink alcohol during the trip. The driver has the right to refuse to transport the drunk passenger and / or drop him off at any intermediate station
  • Smoking inside the bus. Smokers can satisfy their need for nicotine at the sanitary stops that the intercity bus makes on schedule
  • Walk around the cabin while driving. The only exception is the moment when you need to urgently approach the driver to report an emergency situation that you have discovered, and the elimination of which requires immediate action
  • Cluttering the passage on the bus with things, thereby interfering with the movement of passengers and personnel
  • Littering in the bus. All garbage must be stored in a plastic bag, which can be thrown into the trash can in the parking lot of the bus
  • To be late for the departure of the bus at stops at intermediate stations. After the bus stops, the driver announces the parking time, which you should not break. Otherwise, the bus can go further without you
  • Interfere with bus passengers: pester them with conversations, turn on their own gadgets loudly (listening to music, audio books, watching movies, etc.), occupy part of an adjacent chair and the like
  • To spoil the property and equipment of the bus

The strict observance of these rules by all passengers of the bus guarantees a safe and comfortable ride on intercity buses.

Rules of conduct in public transport. Rules for using public transport

Public transport includes buses, trolleybuses, trams and the metro. Accidents when traveling on buses, trolleybuses and trams most often occur as a result of a collision, sudden braking, a fall from a height, flooding of the passenger compartment and fires. In trolleybuses and trams, in addition, there is a danger of electric shock.

The basic rules for the safe behavior of passengers when using these modes of transport are as follows:

Route vehicles should be expected only at stops indicated by signs;

You can only get into the vehicle after it has stopped completely;

It is not allowed to stand on the protruding parts and steps of vehicles, lean against the doors, distract the driver with conversations while driving;

You can get out of the vehicle only after it has stopped completely;

When driving, you should not sleep, if possible you need to monitor the situation on the road;

If during the movement there is a danger of a vehicle colliding with another object, it is necessary to take a stable position and firmly grasp the handrails (belts) with your hands; the seated passenger should rest his feet on the floor, and with his hands in the front seat (panel) and tilt his head forward;

In the event of a trolleybus or tram accident, leaving them in order to avoid electric shock should only be done by jumping.

Accidents in the subway arise due to collisions and derails of trains, explosions, fires, destruction of escalator structures, and the fall of things and passengers on the way.

The most dangerous areas in the metro are turnstiles, escalators, platforms and wagons.

Safe behavior in the subway is to comply with the following rules:

Do not try to get on the subway for free (the turnstile leaf blow is quite strong);

Do not run on the escalator, do not put things on its steps, do not sit on them, do not stand with your back in the direction of travel;

Do not delay when leaving the escalator;

Do not approach the edge of the platform and the train car until it stops completely;

Do not try to get a thing that has fallen in the way, contact the station duty officer;

In case of unexpected acceleration or destruction of the escalator belt, you should move to the next escalator, rolling over the fence.

In the event of any emergency on city public transport or in the subway, the instructions of the driver, conductor and train driver should be followed in an organized and clear manner.

In the context of intensified terrorist activity in the discovery of orphaned things

(bags, boxes, packages, bundles, etc.) should be immediately reported to officials in the transport sector (drivers of vehicles, train drivers, station attendants) or police officers and act in accordance with their instructions.

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Lecture Search

Behavior Culture

Original etiquette rules exist for public transport:

  • When waiting for your bus, follow the queue order.
  • If you are traveling with a friend or acquaintance, or talking on the phone, try to do it as quietly and unobtrusively as possible.
  • Do not eat anything in vehicles.
  • Help in the minibuses and buses transfer money for travel. And pay it for yourself, of course.
  • Remember that you are not the only passenger in transport, behave carefully, do not push, do not step on anyone's feet.
  • Do not push through to the exit, ask if anyone comes out at your stop. If you are asked about this, answer and let the person go so that he can pass by.
  • Do not occupy seats intended for disabled people, the elderly and passengers with children in public transport, and give them the usual seats.

Eating takes a large and important part of our life, therefore, another rule without which a high culture of human behavior is impossible is the rules of behavior at the table.

School cultureWe’ll talk separately about the rules of conduct for school-age children. Culture of behavior  and the relationship in this case suggests that students should respect teachers and all school employees. Under any circumstances, a teacher-student relationship should be maintained, even when interacting with the junior teaching staff. Children do not interfere in the personal lives of teachers and other students.

When meeting with a teacher, students greet first. We must not forget about the culture of speech: it should not have jargon, obscene language, rude and offensive expressions; raising the tone for the teacher is also not worth it.

Pupils should not create unrest on school grounds, run, scream, get involved in disputes and fights with other students, use physical force.

Damage to school property and a high culture of behavior are also incompatible, so a child should understand that drawing on school furniture, spitting, gluing gum is bad. Accordingly, children should keep order, keep clean and not litter at school.

Students should come to the lesson neatly dressed, not late, and best of all - about twenty minutes before the first scheduled lesson, especially in the winter, in order to have time to change shoes and get ready for classes.

By the beginning of the lesson, children should sit in their places. When the teacher enters the classroom, the children stand up to greet him, and wait until he answers them, giving a signal to sit down.

The culture of behavior in the lesson involves attention and silence from students. Children should understand that the study time is intended, in fact, for learning, and you can always relax and chat at a break. A child can answer a teacher’s questions or ask a question himself by raising his hand and waiting for a teacher’s reaction.

Pupils should not leave the school during school hours without the knowledge of teachers. In the lesson, if the student needs to go out, he raises his hand and asks the teacher for permission.

When teaching the rules of student etiquette, however, do not forget to think about yourself, that is, whether you have worked well on your own culture of behavior at work and whether you are familiar enough with business etiquette.

And with this video you can work on another part of the culture of behavior - the road! For beginners and experienced motorists a quick note.

2. The formation of a culture of interethnic communication is a complex, multidimensional, lengthy process of affirming in the way of thinking, feelings and behavior of people such humane norms as benevolence, friendliness, tolerance, mutual understanding, reciprocity in relations between people of different nationalities. However, without this, the existence of modern multi-ethnic communities is impossible.

The culture of interethnic communication is a system of moral ideas and ideas that are characteristic of a person, forms and methods of behavior, specific types of activities that are carried out in order to interact, deepen mutual understanding and mutual influence of cultures between people of different nationalities. Interethnic communication is a complex, structured concept. It is possible to evaluate its formation by the presence of the following components: national identity; orientation to universal values; interest in the history, literature, culture, science of other nations; attitude to the representatives of another nation and its culture, manifested in the content of the culture of interethnic communication of the individual includes the following. A person should know:

  • the history and culture of their ethnic group;
  • national culture of ethnic groups with whom the process of communication is carried out;
  • norms and rules of behavior in the interaction of people of different nationalities;
  • norms, principles and requirements of a general humanistic ethics;
  • knowledge of national and interethnic relations in the country and region;
  • knowledge about human rights and peoples, about interethnic and interfaith conflicts and the reasons for their occurrence.

A person must educate in himself:

  • respect for all nations;
  • ability to empathize with any events with any people, regardless of their nationality;
  • ability to reflection;
  • ability to resist national narrow-mindedness and national mistrust;
  • tact;
  • tolerance for dissent.

A person needs to have:

  • value judgments about the problems occurring in the world, country, region and about the actions of individuals related to the national sphere;
  • positive beliefs in the issue of interethnic relations; A man must
  • be prepared and be able to contact representatives of other nationalities, taking into account the national specifics of the participants in the contact;
  • carry out joint successful activities;
  • be able to overcome ethnic conflict situations;
  • be friendly, maintain friendly relations with people of other nationalities, provide mutual assistance between people of different nationalities;
  • contribute to the expansion of the relationship of his nation with the peoples of the country.

The logic of the development of universal culture does not coincide with the logic of the development of international culture. If it can be assumed that the universal human being is outside and above the class, then the international should not be outside or supranational, since such an understanding easily turns into anti-national. The concept of “interethnic” is more accurate, but since we are talking about culture, the concept of “non-national” would be even more accurate.

The national character of the culture of each nation has deep roots, which, in essence, are the roots of its self-identity. Even the self-names of many peoples of tribes and peoples mean “people” or “real people” in translation. That is, each people considers its culture not just native, but human predominantly. And it is just as humanly natural as it is natural for each of the people at heart to consider himself a man, first of all.

this internationalization of culture  there is the development of universal content in every national culture, while maintaining the traditional for each people form and way of expressing this content. Internationalism in culture is the recognition of the right of every people to be themselves and tolerance of their national identity. The internationalization of culture is due to the fact that the deepest foundations of the culture of any people always contain elements similar to all national cultures. They are called cultural universals.These are the norms, values, rules, traditions, properties that are inherent in all cultures, regardless of geographical location, historical time and social structure of society.

The existence of cultural universals is due to the fact that any culture is a different embodiment of "humanity", that is, what constitutes human nature. After all, culture is what makes a person - a person, and a group of people - the human community. No culture would be a culture if it did not contain the norms that define truly human modes of behavior. The universal values \u200b\u200band ideals fixed in cultural universals ensure the survival and improvement of mankind.

The emerging cultural unity of mankind, associated with the process of globalization, fundamentally changes the mechanisms that still determine the fate of individual cultures. World history enters into a multidimensional dialogue of cultures. The degree of assimilation by one or another national culture of world achievements can be considered as criteria for its development. In this sense, one should speak not only about the diversity of cultures, but also about the difference between more and less developed cultures. However, the more backward cultures are drawn into the global cultural process, the sooner its level of development rises. Aligning the levels of cultural development is one of the characteristic features of the modern era.

3. The center of the modern educational system is a person who is brought up and develops in a multicultural space. The sharp rise in national self-knowledge, the desire for ethnic and ethnocultural self-identification determine the great interest of peoples not only in their national culture, but also in the culture of the peoples of their immediate and remote environment.

Education should help ensure that, on the one hand, the student is aware of his roots and thereby can determine the place he occupies in the world, and on the other, instill in him respect for other cultures.

The formation of a culture of interethnic communication is a long and multifaceted process that is associated with the formation of a culture of interpersonal relations. At the household level, children constantly absorb, master the traditions and customs of their neighbors, at school they study the history of other peoples, comprehend the community of our socio-historical development. Both children and adults accumulate the experience of interethnic communication in joint activities, in everyday contacts. This helps to overcome national self-aggrandizement, a sense of national exclusivity. The task of educators is to build in schoolchildren a respect for the honor and dignity of every people and every person, to convince them that there is no people better or worse than another. The main thing is in the person himself: what he is, and not what nationality he belongs to. The virtues of people are their personal, not national, traits of a person belong to a given person, and not to the people.

In today's conditions, the importance of creating a culture of interethnic communication of the younger generation is growing.

The culture of interethnic communication depends on the general level of students, on their ability to perceive and observe universal human norms and morality. It is obvious that the principles of humanism, trust, equality and cooperation are at the core of the culture of interethnic communication.

The culture of interethnic communication is a multifunctional phenomenon that has an integrative characteristic. It has the following structural components:

· Cognitive - knowledge and understanding of the norms, principles and requirements of a general humanistic ethics - such as duty, responsibility, honor, goodness, justice, conscience, etc .; problems of theory and practice of interethnic relations;

· Motivational - the desire to learn the history and culture of their nation, as well as other peoples; interest in communicating with other people, representatives of other nationalities;

· Emotional-communicative - the ability to identify, empathy, reflection, empathy, complicity, adequate self-esteem; self-criticism, tolerance;

· Behavioral-activity - owning one’s emotions, the ability to objectively assess the situation, intransigence to the violation of human rights of any nationality and faith. The urgency of the problem of tolerance is connected with the fact that today the values \u200b\u200band principles necessary for general survival and free development (ethics) are highlighted and the strategy of non-violence, the idea of \u200b\u200btolerance for foreign and alien positions, values, cultures, the idea of \u200b\u200bdialogue and mutual understanding, the search for mutually acceptable compromises, etc.).

Tolerance is peacefulness, tolerance of ethnic, religious, political, confessional, interpersonal differences, recognition of the possibility of the equal existence of the “other”.

Thus, the problem of tolerance can be attributed to the educational problem.

The problem of communication culture is one of the most acute in the educational process, and indeed in society as a whole. Understanding perfectly well that we are all different and that it is necessary to perceive the other person as he is, we do not always behave correctly and adequately. It is important to be tolerant of each other, which is very difficult.

Etiquette in public transport: 15 rules

“Pedagogy of cooperation” and “tolerance” are those concepts without which any transformations in modern education are impossible ..

Tolerance is a new basis for pedagogical communication between the teacher and the student, the essence of which is reduced to such teaching principles that create optimal conditions for the formation of dignity, self-expression of personality in students, exclude the fear of an incorrect answer. Tolerance in the new millennium is a way of human survival, a condition for harmonious relations in society.

It is important for students to cultivate such qualities as political awareness, conscious participation in the political life of society, the ability to compromise with disagreements and disputes, justice in relations with people, the ability to stand up for any person regardless of their nationality. These qualities are formed in the process of activity and communication, aimed at creating, caring for people, causing the need for mutual exchange of thoughts, ideas, contributing to the manifestation of attention and sympathy for people.

At all stages of working with a team where different nationalities are represented, regardless of the age of the student, the teacher needs to think out practical measures to make it easier for students to overcome national isolation, selfishness, focus on improving the communication culture of the whole team, and use its capabilities to counter harmful nationalist influences .

Ethnographic knowledge about the origin of the peoples with whose representatives they study together, about the uniqueness of national etiquette, ceremonies, life, clothing, originality of art, art crafts, holidays, is of great value to students. It is important that the teacher not only showed competence in these matters, but also used the accumulated knowledge in educational and extracurricular activities (during conversations, visits by students of local history and literary museums, national cultural centers, theaters, exhibitions, folklore concerts, watching films of national studios and etc.).

It is advisable to involve veterans in educational work, communication with which can be called a real school of patriotism and internationalism. These can be not only participants in the Great Patriotic War, but also very young people, behind whom Afghanistan, Chechnya and other “hot spots” are behind. Proximity to the real destinies of people will allow more flexible and comprehensive discussion of interethnic problems. Of primary importance here is the cultivation of tolerance and tolerance.

Tolerance means respect, acceptance and correct understanding of the variety of forms of self-expression and ways of manifesting human personality. This quality is a component of the humanistic orientation of the personality and is determined by its value attitude to others. It represents the attitude towards a certain type of relationship, which is manifested in the personal actions of a person.

In the framework of the pedagogical influence on interethnic communication, it is necessary to talk about the cultivation of interethnic tolerance, because it manifests itself in relations between representatives of different nationalities and implies the ability to see and build interethnic relations taking into account the interests and rights of interacting parties.

National tolerance is interpreted as a specific feature of a national character, the spirit of peoples, an integral element of the structure of mentality, focusing on tolerance, the absence or weakening of the reaction to any factor in international relations. Thus, interethnic tolerance is a personality trait that manifests itself in tolerance for representatives of another nationality (ethnic group), taking into account its mentality, culture, and originality of self-expression.

The methodology of educating a culture of interethnic communication is based on the teacher's knowledge of the characteristics of children and the relations between them. When organizing work to educate a culture of interethnic communication, teachers need to know and take into account: a) the individual characteristics of each child, especially the upbringing in the family, family culture; b) the national composition of the student body; c) problems in relations between children, their causes; d) cultural features of the environment, ethnopedagogical and ethnopsychological features of culture, under the influence of which international relations are formed among students and families. After studying and analyzing the situation, teachers are looking for effective forms of education among students of a culture of interethnic communication, determine the specific content of this work

The teacher should proceed from the fact that the culture of interethnic relations is a universal value and is based on universal morality. Its basis is the formation of humane relations between people regardless of their nationality, the development of respect for culture, the art of different nations, for a foreign language. This work can be carried out in the classroom and after school hours, through the entire system of relations in the collective of the class, any educational institution. But patriotism and internationalism cannot be brought up in words, through appeals and slogans. It is important to create organizations whose main goal is the harmonization of universal and national values. These organizations independently develop programs for reviving their native language, studying the history and culture of the people.

An effective educational tool can be an ethnographic museum, created as a result of joint search work of teachers, students and parents with the aim of educating the memory of our past, moral values, forming ideas about the life, culture, lifestyle of our people, and cultivating a careful attitude to antiquities. Students not only collect and study ethnographic material, get acquainted with the history, culture and art of the people, but also make copies of household items, sew and demonstrate models of national clothes, organize folk festivals and holidays, involving parents in them.

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An extract from the charter of automobile transport and urban land electric transport (as amended on November 08, 2007 No. 259-fz), the rules for the carriage of passengers and baggage by road and urban land electric transport (as amended on 02/14/2009 No. 112), order of the RSFSR Minavtotrans " On the approval of the rules for the organization of passenger transportation by road ”(as amended on December 31, 1981, No. 200).

1. General Provisions

1.1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage, including requirements for carriers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing vehicles for such transportation.

2. Regular transportation of passengers and baggage

2.1. Stopping vehicles for boarding (disembarking) passengers is carried out at all stopping points of the regular transport route, with the exception of stopping places where boarding (disembarking) of passengers is carried out at their request.

2.2. The driver or conductor must correctly and clearly announce to the passengers the names of each stopping point and the next change points, and when changing the route, announce this at each stop, and also warn passengers in the vehicle in advance about stopping points at which boarding (disembarking) of passengers is carried out at their request.

2.3. If the trip is terminated in the provided vehicle due to its malfunction, accident or other reasons, passengers are entitled to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for the passage in which tickets were purchased.

2.4. The norms for the carriage of hand luggage and baggage, including free baggage, are established by the carrier taking into account the requirements provided for in Article 22 of the Federal Law “Charter for Road Transport and Urban Electric Land Transport”.

2.5. It is permitted to carry items as part of hand luggage regardless of the type of packaging. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. The placement of hand luggage in places intended for sitting in the aisle between the seats, near the entrance or exit of the vehicle, including emergency, is prohibited.

2.6. Passengers' tickets, baggage receipts and hand luggage receipts are controlled by officials authorized by carriers, as well as by other persons entrusted with such control in accordance with federal laws or the laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).

2.7. A person is stowaway:

a) detected during inspection in a vehicle without a ticket;

b) presenting the ticket without a cancellation mark, if the cancellation of the ticket is mandatory;

c) presenting a fake ticket;

d) presenting a ticket whose validity period has expired or in which the surname and number of the identity document are indicated that do not correspond to the surname and number indicated in the identity document presented by this person;

e) presenting a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for travel, and who does not have a document confirming the right to provide this advantage.

A person who is stowaway pays for travel from the boarding point to the destination in the manner established by the carrier.

2.9. A ticket intended for a person who is granted an advantage in paying for travel shall be withdrawn if a document confirming the right to this advantage is not provided. The withdrawal of a ticket is documented in an act, the first copy of which is handed to the person who presented the specified ticket.

2.10. In the event that baggage or cabin baggage is found in the vehicle, the carriage or transportation of which is payable, the owner of the baggage or cabin baggage is obliged to pay for their transportation from the boarding point to the destination in the manner established by the carrier.

2.11. Payment of the fare, luggage transportation and carriage of hand luggage, provided for in paragraphs 2.8 and 2.10 of these Rules, does not exempt from paying fines for stowaways, baggage transportation without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of Administrative Offenses of the Russian Federation and the laws of the constituent entities of the Russian Federation.

2.12. Passenger is required

2.12.1. Land and get off the bus (trolleybus) only at designated stopping points of the route after the rolling stock has completely stopped.

2.12.2. Pay, without waiting for the requirements of the driver or the conductor, travel and transportation of hand luggage (baggage) and get the corresponding tickets from the conductor (driver).

2.12.3. The passenger is obliged to keep a ticket, a receipt for the carriage of hand luggage throughout the trip and present them at the first request of the persons exercising control.

What are the rules of conduct in public transport?

A single ticket and a control ticket are valid for only one trip in one direction. Upon arrival at the final stop of the route, the passenger must release the bus.

2.13. Passenger is entitled

2.13.1. Carry with you free hand luggage in an amount of not more than one place, the length, width and height of which in total do not exceed one hundred and twenty centimeters, one pair of skis in a case, children sledges, and a baby stroller.

2.13.2. Carriage of animals and birds in cabin luggage in cages with a deaf bottom (baskets, baskets, containers, etc.) is allowed if the dimensions of these cages (baskets, baskets, containers, etc.) meet the requirements provided for in paragraph 2.13.1. of these Rules.

2.14. Passenger prohibited

2.14.1. Prevent the doors from closing or open until the bus stops completely. Smoke inside the bus, open windows without the permission of the driver (conductor), lean out of the windows, be drunk, put children and put luggage on the seats, activate brake signals and mechanisms for opening doors, except for the need to prevent accidents, distract the driver and talk with him while driving.

2.14.2. Offensive and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or passenger clothing, are not allowed to be carried in luggage and in luggage.

2.15. The carrier is entitled

2.15.1. Establish norms for the carriage of baggage, carriage of hand luggage, including free of charge, of a larger size or in a larger quantity than provided for in clause 2.13.1.

2.15.2. Refuse the passenger to accept baggage for carriage, carry on hand luggage if the properties or packaging of the items included in the baggage, hand luggage do not meet the requirements established by the rules for the carriage of passengers.

2.15.3. Refuse the passenger to carry hand luggage if its placement in the vehicle will prevent passengers from entering the vehicle or passengers from leaving the vehicle.

3. Ticket sales

3.1 Passengers travel on scheduled routes by ticket.

3.2. Tickets for travel in urban and suburban traffic are sold:

a) in vehicles (conductors or drivers);

b) at specialized points and other places of ticket sales outside of vehicles.

3.3. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or if transportation is carried out only with provision of a seat if there are no available seats. Monitoring compliance with capacity standards and the availability of free seats is carried out by the conductor, and in the absence of the conductor - by the driver.

3.4. The sale of a ticket without providing the passenger with a seat is allowed if the passenger can travel without providing a seat for the vehicle.

Forgotten and Found Items

4.1 Persons who have discovered forgotten things in a vehicle or on the territory of a bus station are required to inform the conductor (driver) about this.

Every resident of the city should know and always adhere to the rules of etiquette when traveling in public transport.

At the entrance to the transport

According to the rules of etiquette, when landing  into public transport, the first to be allowed is the elderly, children and women.

If you are a man and want to help one of the passengers enter the transport, first you need to ask for permission.

When entering the transport, it is imperative to remove backpacks, bags so as not to disturb or hurt other passengers.

In transport

The unspoken rules of etiquette suggest that public transport spaces are reserved for children, the disabled, and the elderly. If people of these categories are seated, and there are still empty seats in the transport, women can take them.

Also according to the rules of etiquette, if a man wants to take an empty seat  in transport, he must first ask the people next to him if they want to sit down. If the question is followed by the answer “no,” the man can safely take his place. This also applies to young people. It is worth asking quietly, and you should not ask all passengers without exception.

By etiquette, even woman must yield  place for a man. But this is only if the man is old and the woman is young. It is also possible if a man is disabled or does not feel well.

When you give way to transport, do not forget to say the phrase: “Have a seat, please!”. Just getting up and making room for a person is considered uncivilized. Also, the person to whom they gave way must definitely thank the person for the courtesy.

Young girls and boys  should not board a vehicle if it contains elderly people, people with disabilities, children or pregnant women.

If you are in transport with your companion and someone gives way to her, you must thank this person.

Being in public transport is considered uncultured treat other passengers.

Also, in public transport everyone pays for himself. A young man is not required to pay the fare for his companion.

When traveling by public transport, always have a travel document ready if you have one. Do not delay the controller and create unnecessary confusion.

Only clean backpacks and bags are allowed to be placed on seats, and only when there are no people who want to take a free seat.

When you are traveling in transport with a friend or acquaintance, you should not talk to the whole salon. Do it in half tone so as not to distract other passengers.

Also, you can not communicate on personal topics in public transport.

When you travel by public transport with children, make sure that they behave culturally, do not make noise and do not push. Explain in advance how children should behave in public transport.

Even in the most clogged subway car you should always adhere to the rules of etiquette. Do not lean on or hold on to other passengers, do not step on their feet.

When exiting the vehicle

Rules of conduct in public transport  they say that when leaving the transport, the first to leave the man or younger. So, a young man will be able to help women and the elderly who need the necessary help: give a hand to a woman, take out a bag or help with a child.

According to the rules of etiquette, always get ready in advancefrom transport, so as not to push in a hurry to the exit. Before going around a person, you should ask him if he is going to go to the nearest bus stop, if not, ask him to let you closer to the door.

Very often discussed the behavior of children in transport. Some children climb up with their feet on the seat, interfere with other passengers, dirty their clothes, scream. This, of course, annoys other passengers. Of course, you need to be a little more tolerant of babies, but this does not mean that children should not follow the rules of etiquette.

How to behave in transport should be known and observed not only by adults, but also by children. The child needs to explain, tell. At the age of 7 years, everything that parents do is the only true thing. It is mom and dad who create the habits negative or positive, form the rules. Let's try to figure out how a well-educated person should behave.

First you need to get on the bus correctly.

How to sit in public transport.

It is necessary to pay attention of children to the standing old men. A boy or a girl of 5-6 years old may well put a grandmother with sore legs, a pregnant woman. You can explain to the child that the aunt in the tummy’s tummy and it’s hard for her to stand.

You can’t eat ice cream or cake in the transport.

Children need to be explained that transport is not a canteen. Firstly, it is not hygienic. There are a lot of bacteria around, a lot of hands are taken on the handrails and a high probability of intestinal diseases. Secondly, you can mess up innocent people. You can also compose a fairy tale on the fly, about an elephant (or a teddy bear, it doesn’t matter), who ate ice cream in a trolley, it began to melt and drip right on nearby passengers. Another point is that the driver can brake if necessary, and all contents have a high risk of falling out near a sitting or standing neighbor. It will also be useful to recall that you can not throw candy wrappers. It is necessary to try to convey to the child that it is clean where they do not litter! These are the rules!

Being in public transport, you can’t talk loudly, scream, or draw attention to yourself.

This is where the main problem lies, since it is difficult for a baby, due to his neuropsychic data, to calmly sit not only a long distance, but also 2-3 stops. Here, of course, the mother needs to take care of the child’s leisure, than take him a short and not only short time.

You can work as a guide, that is, tell your child about the sights that remain outside the window. Pay attention to the seasons, about how nature looks at this time. There are many options for different calm games: (in words, puzzles, composing fairy tales, finger games). The main task of the mother is to distract the child, to help him and the rest of the passengers calmly, so that no one bothers anyone, but at the same time, you can develop a little. You can come up with new rules of behavior during the game, thereby there is an opportunity to remember the old.

If during a movement a conflict arises because of the baby’s violent behavior, it’s nice to apologize, and at home it is imperative to discuss this point with the child. But in no case should you make him bad. Children cannot be evaluated, only their actions and behavior can be evaluated. You just need to discuss his actions, explain what was going wrong and make it clear that people are all different.

Rules for exit from public transport.

Well, finally, and got, it seemed that you can breathe easy. But it was not there. Etiquette says that a man should give a woman a hand out of transport. Of course, a three-year-old peanut cannot do this because of his small age, but an older child, 6-7 years old, can easily do this. How pleasant it is when the boy at the exit gives his mother a hand. He automatically feels himself an adult, independent. He is pleased to care about no one. Need to seize the moment! Because the older ones will be more difficult with this. And mother will be very pleased that her son is growing so gallant and caring.

In conclusion, we can say that our children come to us like a white sheet, and what happens to them next is already a matter for parents. Learning to follow the basic rules of behavior in transport, parents thereby secure their rear. After all, as you know, what you sow, you will reap. And of course, it is impossible to teach the words of the child to one, but to the deeds of another. Therefore, it would be nice for adults to familiarize themselves with these rules.

Date of publication: 10.10.2012

A person must observe the rules of etiquette. In this we are distinguished from animals. Public transport is a place where many people forget about the rules of conduct and decency. Let's fix this serious flaw.

Rule 1  When entering the transport you need to let older people, children, the disabled, women in front of you. Moreover, before you enter yourself, you need to let other passengers get out.

Rule 2  Sometimes, when entering or leaving a vehicle, it is required to help someone. For example, if you see a woman in a stroller, then help her. You do not need to do this abruptly and silently. If you want to help someone or give a hand, then calmly offer your help.

Rule 3  Give way to the elderly, the disabled, children and women. You do not need to get up sharply. Make it clear to the person that you are giving way to him. You should say, "Have a seat, please." Some people react sharply to the word "Sit down", explaining that they are "sitting" in prison, and you need to say "sit down". Of course, you can say what you think is necessary. In response, you should say thanks.

Rule 4. Express your gratitude. If the driver “held onto” the vehicle, seeing how you are running to a stop, then be sure to say “thank you” to the driver. No need for any transitions to the personality, such as "thank you, bro." If you were helped to get out / enter the transport, then also say “Thank you”. You don’t have to say too much. You don’t need to crucify and say thank-you notes, just the usual “Thank you” is enough.

Rule 5. In general, healthy men should be on the bus, while women, the disabled, and the elderly should be seated. But sometimes it happens that some do not give way, violating the rules of etiquette. If you see a healthy teenager who is not giving way to an elderly woman, then ask him to give way to her. You do not need to threaten or raise your voice. It’s enough to politely say, “Young man, please give way to an old woman.” As a rule, even the most real hooligans give way, because the whole bus / transport / etc will look at them when you ask to give way.

Rule 6  Never express negative emotions. If someone greatly violates the rules of etiquette (does not want to pay the conductor, does not give way), then do not shout at him. Needless to say, using force in public transport is not only immoral, but also punishable (administrative fine for petty hooliganism).

Rule 7  Do not eat or drink anything in public transport. First, you can choke yourself. Secondly, you can stain others. By the way, in addition to this, it is strictly forbidden to put makeup on public transport (it is strange that in general someone will think of this).

Rule 8  Settle conflicts. Very often people in public transport start cursing. Usually this happens in three cases. If the driver doesn’t drive very carefully, then everyone starts grumbling “You are not carrying wood!” Sometimes they swear with conductors. But most often conflicts occur due to the fault of older people and too “daring” young people. Then the elderly begin to remember the happy Soviet years, and the young try to show their ambition. Your task is to calmly tell such people to calm down.

Rule 9  If you have a big bag or luggage with you, then remove it or make it so that it does not interfere with the rest. If there is a backpack on your back, either turn your back on the window or wall, or remove it from the back, otherwise you will touch and disturb people. In addition, during peak hours, thieves can easily pull out your documents / money / etc from a backpack on their backs.

Rule 10 No matter how big you are, you need not to oppress others. Do not spread your legs wide, do not stand right at the door, etc. If you are sitting, you do not need to set your knees wide. Moreover, you do not need to sit in one place and put your bag on the other. If possible, do not take two places at once - take the bag and put it on your lap. If your luggage is too big, then put it on the floor.

Rule 11  If you don’t get off at the next stop, skip other people. If you yourself go out, then try to get closer to the doors in advance so that you don’t run to the doors later, pushing people around. If people are preventing you from moving towards the doors, then tell them in a calm voice to let you in. Or you may ask: do they get off at the next stop.

Rule 12  Do not talk loudly with your friends or on the phone. If you see your friend, then you don’t need to shout at all the Hello! Transport. Try not to disturb others. Those. if you shout loudly, you will cause discomfort to others, and if you speak too quietly, your interlocutor will not hear you. In addition, other passengers can hear your conversation. Therefore, one does not need to talk about personal life in public transport.

Rule 13. During peak hours, there is little space in transport. If you are in a hurry somewhere, you can "cram". Otherwise, it is better to wait for the next transport. If you are standing right next to the door and you don’t have the opportunity to go deeper, then get out of the transport at each stop to let others exit normally. Then you can come back together with others.

Rule 14  If you read books or newspapers, do not disturb others. In general, reading in transport is harmful to the eyes.
   By the way, now many have "readers" and smartphones, which greatly facilitates reading in vehicles. This is much more convenient than holding a large newspaper or a massive book.

Rule 15  No tricks needed. Some people sit in their seats, but in order not to give way to anyone, they pretend to be dead asleep. If you need to sit down (legs, back, etc. hurt very much), then you can calmly tell others about it. Not a single normal person will drive a sick person away.

Rule 16  In the subway, you must comply with all the above rules with a little addition. If you use an escalator, then you need to stand on the right side. Also, you do not need to get close to the platform (this is not safe).

Rule 17 If you want to listen to music, then wear headphones. No need to turn on music to the fullest on your phone. First, people may not share your musical preferences. Secondly, the sound from the tearing speaker, coupled with the sound of the noise of the transport engine, gives an amazing effect (in the sense of very unpleasant).

Rule 18Be prepared that most people do not abide by etiquette. You do not need to learn the rest of etiquette. If etiquette is violated grossly, then it is enough to calmly tell the violator about this. The main thing is that you yourself observe etiquette.

If everyone who reads this article and begins to abide by these simple rules, then a trip by public transport will become truly cultural and enjoyable.

Be polite!
   Thanks for attention!

P.S.  French social advertising on cultural behavior in public transport. Not knowing French, it is not difficult to guess its meaning. Unfortunately, in Russia, with a culture of behavior in transport, things are worse than in France. And it is not the government that is to blame for this, not the mentality, but we ourselves are each of us.


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To the fact that for the most part men are without a twinge of conscience in public transport, we women are used to it. And if suddenly we give way, then our reaction is predictable: “I look so bad ?!” or "I look like a pregnant!" The idea that a young man is simply well-educated does not occur. It's a pity. The site is introduced to the rules of etiquette in public transport for readers by Larisa Krashkina, project manager at the Center for Image Culture DEIMS and the program Etiquette School for Adults.

    Did the car come up? No need to rush in the door, let people go out and then just go in. Do not push young children forward so they run in and sit down. On the one hand, it is ugly, on the other hand, they can simply be demolished by people coming out, especially at rush hour.

    If you want to help an elderly person (a child, a pregnant woman, a visually impaired) when boarding a vehicle, you first need to ask if they need it.

    At the entrance to the transport, it is necessary to remove backpacks and bulk bags from the shoulders so as not to cause inconvenience to other citizens. Even large handbags should be removed from the shoulder and keep them at the level of the knees.

4. All seats in the subway, trolleybuses, trams are designed for older people with disabilities, for expectant mothers and passengers with. If these people are sitting, and free places remain, then women are allowed to take them.

A man can board public transport only if the other passengers have given their consent. You need to ask quietly: “If you do not mind, will I sit down?”

A woman can give way to a man only when he is an elderly person, disabled, or unwell.

A separate topic is small children. So, according to the rules of etiquette, a healthy child - a boy of four to five years old - can already stand a couple of stops. It is good if the mother teaches her son elementary respect for the elders, and at the sight of adults the child will rise and give way. And it looks quite ridiculous when a teenager sits with her mother or grandmother on her lap. Just look at it from the side.

    If the man is in public transport with a companion, then he must definitely thank the one who gave her place.

    It is better to give way after eye contact. This will help to understand whether a person needs such courtesy. Silently getting up and pointing a person to their place is not worth it. Say the phrase: "Have a seat, please."

    Looking into a neighbor’s book or phone is ugly. Staring at passengers - too.

    If you are traveling with a child, you must make sure that he does not cause inconvenience to other passengers. Hold the baby's legs while he is sitting so that he does not stain the clothes of others.

    Do not paint and comb in public transport. An exception can be made only if you urgently need to fix something, for example, you have leaked mascara.

    Many people do not tolerate pungent odors, so pour a bottle of perfume on yourself and go into public transport after you have a sharp burrito with garlic, if possible, do not use chewing gum.

    Sitting with legs spread wide, or stretching them through the entire passage, is to take away space from people.

    There is a bad tone in public transport. Unless, of course, this is a long-distance bus, plane or train.

Almost all people use public transport daily, but only a few know generally accepted etiquette. Therefore, trips do not always leave a good impression. In order not to become the culprit of the quarrel, you need to know the rules of behavior on the bus.

How to behave at the entrance?

According to etiquette, the first to enter the transport:

Disabled people;

People of retirement age;

Women.

If a man wants to help landing these categories of citizens, for example, to bring luggage or heavy bags, then he must ask permission for this. In the case when people enter the bus with backpacks on their backs, they must be removed so as not to interfere with other passengers.

If a man enters the transport with his companion, but they are far from each other, you do not need to try to get to her, interfering with other passengers. This rule applies to everyone who is separated on the bus.

Do I need to give way?

The rules of conduct on the bus state that seats are designed for people with disabilities, children and senior citizens. If there are free seats, then women can occupy them. Men have the right to sit only when standing passengers do not mind. You can quietly ask permission or express the question with a gesture. Asking a question out loud is considered bad form.

A woman should give way to a man if he is not feeling well. Invite him to sit down politely, so as not to offend and not be put in. Those who are courtesy should thank for the service.

If a woman is in transport with a man, and they give way to her, then she is not obliged to thank for the service. This should be done by her companion.

If there are elderly people or pregnant women in the transport, young boys and girls should not sit down. A man must necessarily show respect for his companion and invite her to sit down.

Behavior in transport

There are certain rules of conduct on the bus, which are considered generally accepted, therefore, each passenger must observe them.

Rules for children and parents

There are rules for the behavior of children on the bus. Parents should ensure that they are quiet and not disturb other passengers. You can not make noise, push, laugh loudly or play

Each passenger must take care not to push other people, not to step on their feet and not to lean on them.

Outlet etiquette

The first to leave the bus is a man or one who is younger in age. The departed is obliged to provide assistance to other passengers, if there is a need for this: to take out the bags, to the senior citizen, child or woman.

The rules of conduct for passengers on the bus allow a subordinate not to provide assistance to a manager or colleague if he is higher in rank. But an exception can be made when the boss is a woman.

It is indecent to leave public transport at the last moment. In order not to disturb others, you need to prepare in advance: go to the door, let people in who do not go out and pick up your luggage, if there is one. Do not push passengers who are standing near the door. They need to politely ask if they are coming out, and invite them to swap places.

How to behave in school transport?

There are frequent cases when a special bus carries schoolchildren. Therefore, there are certain rules for the behavior of students on the bus.

  • Landing should occur only in the presence of an attendant, who was appointed by order of the principal.
  • You can only enter and exit the bus after the vehicle has completely stopped and the doors open. You can not go to places that are not a stop.
  • The rules of conduct on the school bus suggest that first of all, the embarkation and disembarkation of younger children is carried out.
  • If the bus is equipped with a special luggage rack, students must pack their backpacks and bags. Having sat down, it is necessary to fasten your seat belts. If they are faulty, it should be reported to the attendant.
  • The rules of conduct on the bus suggest that you can not distract the driver with loud conversations and other sounds. You can’t walk around the cabin, litter, use profanity.
  • It is forbidden to independently open windows and stick out foreign objects into them.
  • Students should take care of the property of the bus and not carry flammable and explosive substances with them.